Experience has shown that talking to the person concerned or responsible often leads to a solution and to mutual understanding. We recommend that you first try to find a solution together.
Independent UvA staff members such as your study adviser, a student counsellor or a confidential adviser, can help you with this.
Are you experiencing undesirable behaviour? We provide details on a separate page on how to make a complaint about undesirable behaviour.
If talking doesn’t help, or if you’d rather not do so, then you can make a complaint. You can lodge a complaint as follows:
After you have submitted the form, you will receive an automated confirmation email.
Every faculty and service unit at the UvA has a complaints coordinator who deals with incoming complaints about faculty-related or practical matters. The complaints coordinator will contact you about the handling of the complaint.