Wi-Fi

Set up your Wi-Fi connection

Set up your device once via wifiportal.uva.nlExternal link. To do this, you first need an internet connection, for example via your own connection or the temporary eduroam guest network. After setup, your device will automatically connect to eduroam whenever it is available. The temporary eduroam guest network can also be used by visitors who need one day’s access.

Set up Wi-Fi via the temporary eduroam guest network

1. Text the daily code to 7873 or +31 6 3525 0006. The code is shown on the UvA screens on campus or can be requested from the ICT Services Service Desk.
2. You will receive an SMS with temporary login details for that day. These details expire at 23:59.
3. Then set up eduroam via wifiportal.uva.nl. You will need your UvANetID.

Did not receive an SMS? 

Report this to the ICT Services Service Desk via the Service Portal and include: 

• Whether you restarted your phone and tried again afterwards;
• The phone number you used to send the SMS;
• A screenshot of the eduroam screen at the UvA location.

Set up eduroam via your own internet connection

1. First remove any existing eduroam connection or configuration from your device.
2. In your browser, go to wifiportal.uva.nl.
3. Check that your device is detected correctly and select JoinNow.
4. Download and install the provided configuration file or required app.
5. Log in with your UvAnetID (for example, zanvj@uva.nl) and the password of your UvAnetID
6. Follow the on screen steps to complete installation. If prompted, authorise with your device password, PIN or biometric verification. 
7. Note: enter the password of your UvAnetID manually. You might not see an error message straight away if the password is incorrect.

Manuals

There are also separate manuals for Windows, Android and Apple users:

• Wi-Fi for Windows (pdf)
• Wi-Fi for Android (pdf)
• Wi-Fi for Apple (pdf)

Eduroam

Eduroam is an international collaboration of higher education institutions on the use of Wi-Fi. As a UvA student, you can use the Wi-Fi networks of all educational institutions that are connected to eduroam.

In the list of hotspotsExternal link and in the eduroam app, you can see all connected institutions both in the Netherlands and abroad.

Download issue in Android

You may experience problems connecting to an Android device. On this Android instruction pageExternal link you will find solutions broken down by version.