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Wi-Fi

Last modified on 11-10-2022
You can use the secured UvA Wi-Fi network at all UvA locations.
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Set up your Wi-Fi connection

For safety purposes, we recommend you set up your Wi-Fi connection at home instead of somewhere else on location. To do so, please take the following steps:

  • If you already have an internet connection, please move on to the next step. If you don’t have an internet connection, and you are at a UvA location, make a one-time connection with the unsecured Wi-Fi network ‘UvA Open Wi-Fi,' or ‘Amsterdam Science Park’. Please be aware that these are public networks, and as such, are not suitable for sending sensitive information.
  • Go to wifiportal.uva.nlExternal link, and read the instructions on that page carefully.
  • When asked, fill in your UvAnetID, followed by @uva.nl, please note this is not your email address. Check if the correct operating system is selected, and click ‘JoinNow.’ Is your operating system not selected? Then please choose the correct operating system at the bottom of the page at ‘Select your system.’
  • The correct settings will be downloaded. If you have an Apple device, then you’ll be asked 3 times to enter the password of your UvAnetID. If you have a device of another brand, then you have to enter your password only once.
  • After this, you can connect to the secured Wi-Fi network ‘uva’ and/or ‘eduroam.’

Eduroam

Eduroam is an international collaboration of higher education institutions on the use of Wi-Fi. As a UvA student, you can use the Wi-Fi networks of all educational institutions that are connected to eduroam.

In the list of hotspotsExternal link and in the eduroam app, you can see all connected institutions both in the Netherlands and abroad.

Download issue in Android

You may experience problems connecting to an Android device. On this Android instruction pageExternal link you will find solutions broken down by version.

Contact

Servicedesk ICT Services ICT Services

The Servicedesk ICT Services is there to help you with all your ICT questions and problems.

Contact details

The ICT Servicedesk is  by phone from Monday to Friday from 8.00 to 18.00.

phoneMake a call+31 (0)20 525 1402