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Contact with a Student counsellor

for information, advice and support

Student counsellors are there for students requiring advice and information of a more complex nature. Either you will be referred to a Student counsellor (for example by the Central Student Service Desk, or a Study adviser), or you can contact us on your own initiative. Consultations with Student counsellors are free of charge.

Call us during our telephone consultation hours

If you have a quick query or urgent matter, you can call a Student counsellor, Monday to Friday from 09:00-10:00, +31 (0)20 525 1401.

Make an appointment

The conversations will mainly take place via video or regular calling. You can make an online appointment via one of the buttons below, or call us during our telephone consultation hours. We have also started with a limited number of physical consultation hours at the Roeterseiland Campus (REC). If you want to make use of this option, you can call us during our telephone consultation hours.

N.B. Appointments are not without obligation. We would like to ask you not to let the student counsellor wait for you in vain. If you are unable to attend, you can cancel it yourself (up to 2 hours before the appointment, or in case of an appointment on location, up to 24 hours before the appointment) via the link in the confirmation email. In case of a physical appointment, you must observe the guidelines of the RIVM.

Schedule your online appointment

You can schedule an appointment with us in two ways. You can choose for the next appointment option, or you can make an appointment with the student counsellor to whom you have been referred or with whom you have had contact before.


We place great value on ensuring the careful handling of your data. Read our Privacy statement (PDF, 1 p.). On, you can read all Privacy statements of the Student counsellors and Student Services.