You can adjust your UvA email address if it contains a spelling error, or if you have formally changed your name. It sometimes also happens that your UvA email address is not to your liking. For instance, if you have multiple last names of which you only use one.
UvA email addresses are automatically generated from your preferred name and surname (including infixes) as they are stated in Studielink. If you want to change your email address, you first have to adjust your name in Studielink. To do so, log in to Studielink with your DigiD. The information in Studielink and our ICT systems is synchronised during the night, so it may take up to 24 hours before your name is displayed correctly in our systems.
If you don't have access to Studielink, or you have arranged your enrolment without using Studielink, then please contact the Central Student Service Desk (CSSD).
Once you've modified your name in Studielink, go through these steps to change your UvA email address as well:
Checking if the new UvA email address is available, and subsequently processing it, may take up to 5 minutes. While waiting, we ask you not to refresh the webpage.
Synchronising your new UvA email address with all of our ICT systems takes 24 hours at the most. During that time you can still be contacted through the old UvA email address that was already added as an alias.
The Servicedesk ICT Services is there to help you with all your ICT questions and problems.
The Service Desk ICT Services can be reached by phone from Monday to Friday from 8.00 to 18.00.