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Having the credit on your student ID card refunded

Last modified on 19-10-2024 16:16
Would you like to have the credit on your student ID transferred back to your account, for example because you have stopped studying at the UvA? No problem.
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    Credit refunds 

    To have the credit on your student ID card transferred to your bank or PayPal account, submit a request to refund your current credit through the Netpay websiteExternal link. Please make sure all your details are correct. On average, it will take 10 days for your credit to be refunded. 

    Terminating your account

    If you are discontinuing your studies at the UvA, make sure you have used up your credit balance or had it refunded before you close your Netpay account. An administrative fee of €2.50 will be deducted when you close your account. If you close your account in the interim, it will not be possible to generate a new account.

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    Facility Services Service Desk

    Facility Services arranges various facilities on campus. For example, you can go there for questions about the student card, reserving rooms or facilities related to events.

    Contact details