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Installing eduroam on Mac

In order to repair your eduroam connection on a Mac computer, you must replace the Wireless Profile. This is best done at an UvA venue. There, you can make use of the wireless network 'UvA Open Wi-Fi'.

Removing the profile:

  • If you are connected to eduroam: disconnect.
  • Open System Preferences.
  • Open Profiles.
  • Select the UvA profile.
  • Remove the UvA profile by clicking the minus sign.
  • Enter your Mac password to complete this action.

Installing the new profile:

  • If you are at an UvA venue: select the wireless network 'UvA Open Wi-Fi', At the Science Park, you can connect to the network ‘Amsterdam Science Park’. At an HvA/AUAS venue, use 'HvA Open Wi-Fi'.
  • Go to https://wifiportal.uva.nl.
  • Enter your UvAnetID@uva.nl op (CAUTION: this is not the same as your email address).
  • Click Join Now.  

The file SecureW2.mobileconfig has been downloaded:

  • Open SecureW2.mobileconfig. 
  • In the Profiles window, click Continue. 
  • Enter your new UvAnetID password twice.  
  • Enter your Mac password. 
  • The profile has been reinstalled. 
  • You should now be able to connect to eduroam again.