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Email for students

As soon as you are enrolled at the UvA, you can use a UvA email address in Microsoft 365 (firstname.lastname@student.uva.nl). This email address will be created for you automatically.

Access

Your username is the same as your email address and your password is the same as the password for your UvAnetID. To be able to log in, you must set up a two-step verification process the first time you use the UvA email address. Read here how to set up two-step verification.

When you terminate your enrolment as a student, your UvA email address will remain valid for another three months, during which you will be able to receive and send emails. Your UvA mail account will then be closed.

Email as an official communication channel

The UvA considers email to be an official communication channel. We therefore advise you to check your UvA mailbox or private email address regularly. Otherwise you will miss out on all kinds of relevant information about your degree programme.

Please note:

If you use Hotmail, Live Mail or MSN Mail as your private email address, there is a risk that emails sent to you by the UvA will end up in your junk email folder. Check this folder regularly and add the UvA as a trusted sender.

Automatic forwarding

The emails you receive in your UvA mailbox are automatically forwarded to the private email address you entered in Studielink. You can disable this automatic forwarding (and we also recommend that, because forwarding sometimes gives error messages). This is explained under 'Disabling automatic forwarding' on this page.

Using the UvA email address:

  • Disabling automatic forwarding

    The emails you receive in your UvA mailbox are automatically forwarded to your private email address. If you are happy with this, no further action is required on your part. If you would like to disable this email forwarding, then go to your account settings and click on 'My details'. On this page you can turn off automatic email forwarding. This way, you can keep your study and private email separate.

    Students who have not yet been enrolled cannot turn off automatic forwarding. This option will only be available once your enrolment has been finalised.

    How do I change my private email address?

    You can change this in Studielink under the tab 'My details'. If you don't have Studielink, you can use the following Topdesk form:

  • Sending limit

    You can send emails to a maximum of 250 addresses per hour. This can be one email message with 250 addresses in the to/cc/bcc, or several messages with fewer recipients. A distribution list or group from the shared address book counts as one recipient. If you go over this limit, you will get a "Message delayed" message and you will not be able to send any more emails. Once the limit has expired, any retained messages are automatically sent and you can once again send emails as usual.

  • Software

    You can use the following software to read your emails:

    Desktops/laptops Mobile phones/tablets Internet browsers
    Outlook 2016 and above Outlook Mobile iOS Chrome
    Outlook for Mac 2016 and above Outlook Mobile Android MS Edge
      Exchange ActiveSync in iOS 11 and above MS Internet Explorer 11

    Please note: Other software may work, but is not officially supported.

  • Privacy

    I do not want to use Microsoft 365 and object to my data going to Microsoft 365. What can I do?

    All emails the UvA sends to you are automatically forwarded to your private email address. If you want to keep it that way, you don't need to log in to Microsoft 365. As long as you do not communicate via the UvA student email address, there will only be email traffic from the UvA to you. The contracts with Microsoft comply with the GDPR and there is no 'opt-out' available. If you do not agree with this, please contact avg@uva.nl.

Questions

For support, please contact the Service Desk ICTS:

E: servicedesk-icts@uva.nl

Service Desk ICTS

T: +31 (020) 525 1402, Mon. to Fri. 8:00 - 18:00 hours

https://hva-icts.topdesk.net/tas/public/ssp/