Access your email
To access your UvA email, use your UvA email address as your username and the password of your UvAnetID. Before using your UvA email address, first set up 2-step verification.
Don't miss important emails
The UvA sends all information about your study programme via email. Check your UvA mailbox or your private email address regularly so you don't miss anything.
If you use Hotmail, Live Mail, MSN Mail or Gmail, emails sent to you by the UvA may sometimes fail to arrive or end up in your spam folder. Check your spam folder regularly and add the UvA to your trusted senders list.
Setting up your email app
You can always access your email though outlook.office.com in your browser.
See Microsoft's support pages to find out how to set up the Outlook app (and other Microsoft 365 apps) on your devices:
POP3 and IMAP do not meet our safety requirements, and are therefore not available.
Sending limit
You can send emails up to a maximum of 250 addresses per hour. This can be either in one message with 250 addresses in the To/Cc/Bcc fields, or more messages with fewer recipients. A distribution list or group from the shared address book counts as one recipient. If you exceed this limit, you will not be able to send emails to addresses outside the UvA for 24 hours. After that period, you can resend saved messages, bearing in mind the sending limit.
Using email after terminating your enrolment
When you deregister as a student, you can use your UvA email address as long as your UvAnetID is still valid. After that, your UvA email account will be closed.
Contact
The Servicedesk ICT Services is there to help you with all your ICT questions and problems.