How did you end up in this role?

'I first came across the role of confidential adviser a few years ago. At the time, there were no vacancies. But when a vacancy was shared in the staff newsletter last October, my interest was immediately reawakened again. Not long before that, I had also completed the Coach/Practitioner training at Coach College - De Baak. That course taught me a lot about myself, including what really drives me in life. Because of that, applying for this role felt like an even better fit. And although coaching is quite a different line of work from being a confidential adviser, there is definitely overlap. For example, the importance of an open and empathetic attitude, and the ability to listen without judgement.'

Why did you want to become a confidential adviser?

'The short answer: to help others. As a confidential adviser, you mainly support people who find themselves in a vulnerable or difficult situation and don’t know how to move forward. I find it meaningful to be there for these people, to support them, to offer that all important listening ear, and to explore possible next steps together.'

Why is social safety important?

'In my view, this is the very foundation of a positive learning and working environment, as well as of the mental well-being of students and staff. When everyone feels respected and safe at the university, it creates a climate in which people feel at home and dare to be themselves. That sense of freedom helps people to speak up, which in turn leads to better collaboration and, very importantly, a feeling of belonging. It also strengthens mutual trust, which is essential for an open and pleasant learning and working environment. In this way, you create a setting where people not only feel safe, but are also able to grow.'

How will you contribute to social safety?

'In my role as a confidential adviser, I mainly want to provide a safe and accessible space where people can share their story in complete confidence. Listening without judgement and taking the time to truly understand what is going on are central to this.

I also find it important to support people in exploring their options, so that they can stay in control of any next steps. By talking things through at an early stage, it’s often possible to prevent situations from escalating further.

At the same time, I see it as my responsibility to help raise awareness around social safety, so that signals are recognised earlier and can be discussed. In this way, I hope to contribute to an environment in which people feel heard, taken seriously, and supported.'

What kind of issues/problems can you help students with?

'For any questions or issues related to undesirable behaviour or breaches of integrity. Undesirable behaviour can include discrimination, verbal or physical violence, (sexual) harassment or bullying. For example, situations such as being systematically excluded, an inappropriate touch, or a discriminatory remark - for instance about your background, skin colour, gender or sexual orientation. 

It’s important to know that undesirable behaviour is defined by how you experience it. Your experience is what counts, not the intention of the person displaying the behaviour. Breaches of integrity can involve observing things like abuse of power, conflicts of interest, or fraud.'

What advice can you give to students who are unsure about sharing their concerns with a confidential adviser?

'Don’t keep walking around with these doubts. Get in touch and make an appointment with one of the confidential advisers. You don’t have to deal with this on your own. A conversation with a confidential adviser is confidential and easy to arrange, and gives you space to share your story in a safe environment. Having someone really listen can already bring relief, offer support, and help you feel stronger. If you then feel the need to take further steps, you can explore the options together and decide what best fits your needs.'

More information about the UvA confidential advisers