Find out more at services.uva.nlExternal link, where we'll provide regular updates about this incident.

What is known?

Instructure has reported that there has been unauthorised access to part of their systems. Based on initial information, the following data may have been captured: student and staff names, email addresses (both work and private), student IDs and messages between users.

It is not clear at this time whether this data also relates to the University of Amsterdam.

What does this mean for you?

We understand that news like this may raise questions or concerns. Although it has not yet been established that our environment has been affected, we want to inform you about this in advance. The UvA is also in close contact with other educational institutions that use Canvas and is actively monitoring the situation.

We advise you to be extra alert for suspicious emails such as messages that arrive unexpectedly or ask you for personal data. You can still use Canvas, but because of this situation, emergency maintenance is being performed by our supplier Instructure. As a result, not all pages on Canvas are accessible. You will see the following message.

How to proceed

We are monitoring the situation closely. As soon as there is more clarity, we'll provide an update on student.uva.nl and on services.uva.nlExternal link.

Questions or doubts?

Have you received a suspicious or unexpected message? Or do you have doubts about an email? If so, please contact the Servicedesk ICT Services.