Update 9 May: Canvas remains offline
Update 9 May: Canvas remains offline
Update 9 May, 11:00: Canvas remains offline
Unfortunately, Canvas software provider Instructure is still unable to give us sufficient assurances about the system’s security. Canvas will therefore remain offline for UvA students and staff on Saturday and Sunday.
Work on a solution is ongoing. We do not yet know whether this will be in place by Monday. We must therefore take into account that Canvas may still be unavailable after the weekend. Teaching in the week of 11 May will, in principle, proceed as scheduled, even if Canvas is not yet available. In that case, students and staff will experience limitations. A webpage with advice and practical tips will be provided for lecturers.
Having to switch off Canvas requires a great deal of flexibility from both students and lecturers. We thank everyone for that flexibility—and for your patience and understanding. We will of course do everything we can to return to normal as soon as possible.
We will continue to publish general information here.
Read the joint statement (in Dutch) by Universities of the Netherlands.
On Monday 11 May, at around 09:00, we will share the latest information on this page.
For general questions, please consult our FAQ page
Update 8 May, 17:00: Call to log out of Canvas
All universities have disconnected Canvas. The universities are calling on users with an active session to log out of Canvas and not use it until further notice.
Read more at UNL (in Dutch)
Update 8 May, 13:00: Canvas will remain offline
Canvas will remain offline on Friday 8 May. There is still too much uncertainty about the security of the system. A new update will follow on Saturday 9 May at 11:00.
- More information and FAQs can be found on our Q&A page.
- This mail was sent to all UvA students
Questions about education?
If you have further questions about education or exams, contact your programme’s Education Desk.
Update, 8 May, 08:05: Canvas offline
Canvas has been taken offline. On Thursday evening, 7 May, the hacker group ShinyHunters posted a message claiming they have regained - or still have - access. As a precaution, Canvas has been taken offline. More information will follow.
Update 7 May: All Canvas functionalities available again
The affected functionalities have now been restored, and the final steps are being taken to make Perusall available again. This means that all Canvas functionalities can once again be used. It is safe to use Canvas. According to Instructure, no passwords have been compromised.
Update 6 May
Last night, Canvas provider Instructure confirmed that data belonging to UvA students, lecturers and staff are also involved in the data breach.
Remain vigilant for suspicious messages
Instructure’s investigation into the nature and scope of the data breach is still ongoing. This also includes investigating which data belonging to UvA users may have been involved. We therefore advise everyone to remain vigilant for possible phishing emails related to this incident.
Questions about ICT or data?
Do you have questions or concerns about your data? Or have you received a suspicious email? Please contact the Servicedesk ICT Services.
Contact
The Service Desk ICT Services is there to help you with all your ICT questions and problems.