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Install two-step verification by 28 October to maintain access to Canvas

Published on 01-10-2024 16:00
Studying safely is very important to the UvA. For Canvas, your digital learning environment, you will need two-step verification as an additional security measure from 28 October. Set it up via the Microsoft Authenticator app, using the steps below. Are you already using the Microsoft Authenticator app with your UvA account? Then you do not need to do this again.
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Testing the Microsoft Authenticator app

Have you installed the Microsoft Authenticator app before? Then test if the app still works by opening your UvA email. Does it not work? Then follow the steps below to install the Microsoft Authenticator app on your mobile phone.

Set up two-step verification on your mobile phone

  1. Log on to a laptop or tablet and go to: https://aka.ms/mfasetupExternal link.
  2. Now use your new UvA mail address and the password you created earlier when creating your UvAnetID.
  3. Click ‘Next’ until a QR code appears.
  4. Download the Microsoft Authenticator app on your mobile phone from the App Store or the Google Play Store.
  5. Open the Microsoft Authenticator app and click on Add account > Work or school account > Scan QR code.
  6. Scan the QR code displayed on your laptop or tablet and click ‘Next’.
  7. You will receive a sign-in request on your mobile phone. Approve it.
  8. Click ‘Next’ and then ‘Done’ on your laptop or tablet.
  9. Your two-step verification has now been successfully set up.

Two-step verification is necessary

Security breaches of our systems almost always result from the misuse of passwords. With two-step verification via the Microsoft Authenticator app, we add an extra layer of protection. Read more about two-step verification. 

Any questions?

If you have any questions about two-factor verification or how to set it up, you can contact the ICTS Service Desk via this contact formExternal link or call +31 (0)20 525 1402.

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Servicedesk ICT Services

The Servicedesk ICT Services is there to help you with all your ICT questions and problems. Contact the Service Desk via serviceportal.uva.nlExternal link.

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