You may be a victim of a cybercrime incident if you:
You can check Haveibeenpwned.comExternal link to see if your email address or any other details have been previously captured by hackers.
Notice you've been hacked or your files are suddenly encrypted? Stay calm so you can take targeted action and still limit the damage somewhat.
If you turn off the device, files and data may be lost. So leave the device on, but immediately disconnect it from the network. Do this not only for the hacked device, but for all your devices connected to the internet. This way, you can prevent more damage from occurring. Data and/or files may have already been captured by hackers.
If you are still able to log into your accounts, change your passwords immediately. Preferably choose a long password or a passphrase you can remember well. The more characters, the better. Set up two-step verification to make it harder for hackers. Never change your passwords from the hacked device because someone might still be watching you.
There is still often a taboo about telling people you may have been hacked or become a victim of cybercrime. But it can happen to anyone and talking about it helps make others aware of it. By acting appropriately, further damage can be prevented. Reporting a potential hack to the Service Desk ICT Services is crucial to protecting the organization. And by telling family and friends about these kinds of incidents, you help prevent such incidents in the future.
The Servicedesk ICT Services is there to help you with all your ICT questions and problems. Contact the Service Desk via serviceportal.uva.nlExternal link.