The results of UvA panel studies will be used to improve the policies, the services and the facilities at the University of Amsterdam. Here you can see the results and potential follow up actions.
The Communications Office wanted to know how students feel about the National Student Survey (NSE): what are reasons for students to fill out the NSE? How would students prefer to be informed about the NSE? These questions were the focus of this research that was done through an online survey among students who are UvA panel members. The results are as follows:
In total, 85 students have participated in this online survey. The results provide an interesting first look at the topic and indicate potential points of improvement, but the number of respondents isn’t high enough to be representative for the entire student population.
Team Glass is building a new application (mobile first) that shows students what they need to do to receive their diploma and that facilitates actions needed to achieve this. Through lean testing, Team Glass regularly asks students in interviews if what the team thinks about the usability of the app is correct and which parts of the app fit the students’ expectations. During the research students used the app in real-time so that its clear right away what they find useful about the app. This way, Team Glass receives feedback about the already built functionalities in the app and can adjust these where necessary. The research on study planning and course registration showed that:
The application test showed which information the app should show for each course and that students are enthusiastic about the ease and the speed with which they can take action in the ‘to-do’ list within the app.
The latest research showed that students didn't think the information on registering for courses and surrounding tutorials was clear enough. Team Glass will immediately use this feedback to improve the app. In the next study, the team will test further improvements with students.
These studies are part of a long-term series. Input is used by Team Glass to further develop the (mobile) application and in follow-up studies about this app.
Team GGSD asked students what they think about push information: how do they want to receive it, in which categories and what wishes and expectations do students have in receiving this information? These questions were the focus of an online survey that students in the UvA panel received. The results were as follows:
The results of this research contribute to the development of a new studentsite / app in which there will be a better structure to send push information to students.
Team Wish is building a new student website/app (mobile first) to help students stay well-informed. Through lean testing, team WISH regularly asks students in interviews whether the student website/app is user friendly and which parts of the app fit the expectations students have. During the research students use the app in real time so it quickly becomes clear what they do and don’t like about it. This way team WISH receives feedback on the functions within the app and can change these where possible. The research showed that:
During the research on information pages the team mostly asked about overall navigation, look and feel, educational filters and in-page navigation (2 versions). All students were positive about the look and feel. Students could also understand what the different elements were about and knew how to get around the pages with the available navigation.
Conclusions and improvements based on this research:
In subsequential research the most important results were:
This research is part of an ongoing series. Input from these studies is used by team WISH to develop the student website/app and for following research on the app among students.
The UvA is developing a study programme comparator. With this tool, prospective bachelor and master students can compare study programmes the UvA offers on selected aspects. Six students from the UvA panel have tested the study programme comparator prototype and have provided feedback. We’ve learned that the study programme comparator is useful and relevant for students; it offers them an overview and a better understanding of the contents of the study programmes. Some (small) adjustments to the form and content of the study programme comparator can increase its usability and relevancy. Especially how students can find the study programme comparator requires some additional attention; right now the way to get to the tool isn’t intuitive enough yet.
September 2022 marks the start of the new English-taught Bachelor’s programme Computation Social Science. Future (potential) students can find lots of information on this new programme on the study website. The FMG wanted to know whether these texts about general information, the study programme, admission requirements, open days and more are clear and appropriate for pupils and students. Five first-year students from different study programmes have read through the study programme pages on the website and provided their feedback via interviews. This showed that texts about the study programme and career prospects need more clarification and relevance. The team will add this to the website to provide prospective students with a better understanding of the degree programme.
Would you also like to give your opinion on this sort of topics? Sign up now to join he UvA panel! You’ll receive several invitations each year to participate in all kinds of research.