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Microsoft 365 email

As of July 2020, all UvA students have a UvA mailbox on the Microsoft 365 platform at their disposal.

UvA email address
Each UvA student now has their own UvA email address on the Microsoft 365 platform. You can log on to Microsoft 365 and will always receive emails from the UvA at this UvA email address. As an additional service, the emails you receive in your UvA mailbox are also forwarded to the email address you submitted as your correspondence address in Studielink. If you are happy with this, no further action is required. If you want to disable this email forwarding, go to your account settings and select my details. This will allow you to separate study-related emails from your personal email.

Mailbox moving from G-Suite to Microsoft 365
Many students had a UvA email address already, as well as a mailbox in G-Suite. In July 2020 this mailbox was moved from G-Suite to Microsoft 365. Existing email addresses remained the same. All emails, calendars and contacts have been transferred to the new 50 GB mailbox in Microsoft 365.

How will the files be relocated?
G Suite will remain available as an archive until 31 December 2020. If you want to save files that are located in G Suite, you need to transfer them to Microsoft 365 yourself using this manual before 31 December 2020.

Supported clients

You can use the following software to read your emails:

 
Desktops/laptops Mobile phones/tablets Internet browsers
Outlook 2016 and above Outlook Mobile iOS Chrome
Outlook for Mac 2016 and above Outlook Mobile Android MS Edge
 

Exchange ActiveSync in iOS 11 and above

MS Internet Explorer 11

N.B. Other software may work, but is not officially supported.

  • Support & FAQ
    • what are the settings for POP3 and IMAP?
      POP3 and IMAP do not meet the security requirements and are therefore not available.
    • How do I change my correspondence email address if I don't have a Studielink account?
      Change it by using this TopDesk form: 
      Form to change correspondence email address
    • I receive UvA emails in my private mailbox despite having disabled the forwarding service. Why is that?
      UvA has a large number of systems that all send e-mail. We expect that all systems will be converted by 1 October 2020.
    • Can I still use the e-mail after I graduate?
      You can send and receive emails for 90 days after your graduation. After this period, your UvA mailbox will be closed.
    • I don't want to use Microsoft 365 and object to my data going to Microsoft. What can I do?
      All emails sent to you by UvA will automatically be forwarded to your Studielink correspondence email address. If you want to keep it that way, you don't have to log in to Microsoft 365. As long as you don't publicise your UvA student email address, the UvA mailbox will only contain email from UvA to you. Contracts with Microsoft comply with the AVG and no opt-out is possible. If you object to this, please contact avg@uva.nl.
    • I want to change the forwarding via https://id.uva.nl/home but the option is inactive. Why is that?
      Students without registration cannot turn off the forwarding. This option will become available once you are definitively enrolled.

    For support, please contact ICTS Service Desk
    Telephone number: +31 (0)20 525 1402
    Email: servicedesk-icts@uva.nl
    Uva.nl/icts-selfservice