The UvA is implementing online proctoring – the invigilation of online examinations – for examinations for which there is no alternative. In this way, examinations for large groups will be able to take place remotely, allowing study delays to be avoided.
This manual contains all the information you will need to prepare for examinations that use online proctoring as well as answers to frequently asked questions.
The Faculty of Economics and Business has it's own Manual, see FEB Manual for specific information.
Online proctoring allows examinations to be administered online using remote invigilation, for which the UvA uses the Proctorio tool. Proctorio detects suspicious behaviour and is able to indicate where potential instances of exam fraud have occurred. A competent and authorised UvA staff member will always verify the validity of these indications, with the Examinations Board ultimately deciding whether exam fraud has actually taken place.
The UvA will be using the software of Proctorio in conjunction with Canvas Quizzes and the TestVision Online (TVO) assessment systems and AnsDelft for online examination.
Please note: At the Faculty of Science, online proctoring is carried out with the ProctorExam software. More information about Online proctoring at the Faculty of Science.
Online proctoring involves the software ‘monitoring’ the location where the examination is being taken and the computer itself. For that reason, there are legitimate questions to be asked surrounding privacy and data security concerns. The UvA has focused principally on those aspects in relation to allowing the use of online proctoring and has determined that:
The solution provided complies with the GDPR, with the Data Protection Officer issuing a positive recommendation – please read the privacy statement. The following infographics provide a clear outline of what data are stored and what happens to your personal data:
Online Proctoring software detects suspicious behaviour, but does not determine whether this is a case of exam fraud. This remains the responsibility of the examiner and the Examinations Board at all times. Assessment of exam fraud involves taking into account the following:
1. Find out which test system is to be used for your examination
The Canvas page of your course will show you the test system that will be used for the exam, whether that is TVO, AnsDelft or Canvas Quizzes. These (step-by-step) manuals will help you prepare for the online examination.
2. Install Google Chrome
To install Google Chrome, please go to the website.
3. Install the Proctorio plug-in
To install the plugin, please visit the Proctorio support website.
4. Use a practice test to determine whether your hardware, software and internet connection are suitable
A practice test will be made available well in advance of the examination. This will allow you to test whether your own hardware (e.g. laptop and camera/webcam), software and internet connection are good enough for you to take the examination. You will find the system requirements for taking an examination with Proctorio at the bottom of the page under ‘Proctorio Minimum System Requirements’.
5. Take the practice examination so you know what to expect
We kindly ask that you take the practice examination well in advance so that, should you encounter any technical issues, there will still be plenty of time to resolve them. If you have any questions, please contact the ICTO department at your faculty.
6. Be familiar with the key aspects
In order to ensure that you are well prepared for your examination, it is vital that you are familiar with the following aspects:
If there are personal circumstances that prevent you from taking an examination at home, you can submit a request to the Examinations Board of your faculty setting out your reasons as well as a clear explanation. The Examinations Board will assess whether there is a valid reason to allow online proctoring at a UvA site (provided RIVM guidelines allow this to take place).