For best experience please turn on javascript and use a modern browser!
Online proctoring

Online proctoring

Online proctoring

The UvA is implementing online proctoring – the invigilation of online examinations – for examinations for which there is no alternative. In this way, examinations for large groups will be able to take place remotely, allowing study delays to be avoided.

This manual contains all the information you will need to prepare for examinations that use online proctoring as well as answers to frequently asked questions.

The Faculty of Economics and Business has it's own Manual, see FEB Manual for specific information.

  • What is online proctoring?

    Online proctoring allows examinations to be administered online using remote invigilation, for which the UvA uses the Proctorio tool. Proctorio detects suspicious behaviour and is able to indicate where potential instances of exam fraud have occurred. A competent and authorised UvA staff member will always verify the validity of these indications, with the Examinations Board ultimately deciding whether exam fraud has actually taken place.

    The UvA will be using the software of Proctorio in conjunction with Canvas Quizzes and the TestVision Online (TVO) assessment systems and AnsDelft for online examination.

    Please note: At the Faculty of Science, online proctoring is carried out with the ProctorExam software. More information about Online proctoring at the Faculty of Science.

  • Privacy, security and data processing

    Online proctoring involves the software ‘monitoring’ the location where the examination is being taken and the computer itself. For that reason, there are legitimate questions to be asked surrounding privacy and data security concerns. The UvA has focused principally on those aspects in relation to allowing the use of online proctoring and has determined that:

    • access to the data will be limited to authorised UvA staff members, such as members of the Examination’s Board;
    • the company providing the software (Proctorio) will be unable to view the video or screen recordings, which will be encrypted (end-to-end, zero-knowledge encryption);
    • the servers will be located within the EU and all data will automatically be erased after thirty days;
    • the video or screen recordings cannot be used for anything other than detecting possible exam fraud;

    The solution provided complies with the GDPR, with the Data Protection Officer issuing a positive recommendation – please read the privacy statement. The following infographics provide a clear outline of what data are stored and what happens to your personal data:

  • Exam fraud assessment

    Online Proctoring software detects suspicious behaviour, but does not determine whether this is a case of exam fraud. This remains the responsibility of the examiner and the Examinations Board at all times. Assessment of exam fraud involves taking into account the following:

    • looking away from the screen;
    • detection of multiple faces on screen;
    • whether the student has opened new tabs;
    • whether the student has left the browser;
    • deviations in the audio signal;
    • deviations in the start and end time and duration of the examination.

    This infographic explains how a proctored examination is analysed.

  • Unable to take examinations at home?

    If there are personal circumstances that prevent you from taking an examination at home, you can submit a request to the Examinations Board of your faculty setting out your reasons as well as a clear explanation. The Examinations Board will assess whether there is a valid reason to allow online proctoring at a UvA site (provided RIVM guidelines allow this to take place).

Questions

  • We have compiled a useful FAQ containing frequently asked questions and answers.
  • For any questions relating to technical issues, please contact ICTO team of your faculty.
  • For any questions regarding privacy issues, please contact avg@uva.nl.

FEB: icto-feb-temp@uva.nl
FdR: icto-fdr@uva.nl 
FGw: icto-fgw@uva.nl
FMG: ictocw@uva.nlicto-psy@uva.nl, icto-pow-fmg@uva.nlicto-csw@uva.nl
FNWI: icto-fnwi@uva.nl