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Central Student Service Desk

The Central Student Service Desk (part of Student Services) is the first point of contact for general questions about studying at the UvA. You can go there with questions about your choice of study programme, enrolment, student grants and loans, living, accommodation, studying abroad and much more.


You can find a lot of answers online.

Digital Student Service Desk

If your question is not answered in the FAQ, please ask your question through the Digital Student Service Desk.

You can also call us ...

  • Monday to Friday: 09:00 - 17:00
  • T: + 31 (0)20 525 1401

... Whatsapp us ...

  • We will answer your questions Monday to Friday: 09:00 - 17:00
  • +31 (0)6 4834 7669 (not for calling or texting)

For questions about admission to a Master's programme, please use the Digital Student Service Desk instead of whatsapp.

... or visit us.

Please note: Due to measures related to the coronavirus, it is only possible to visit the Central Student Service Desk (located at Roeterseilandcampus (REC-E)) by appointment (until the 27th of September).

Do you need certified copies of your original diplomas and grade lists for your bachelor application? Book your appointment here.

Do you have another question? Then, it is advisable to get in touch with us via Whatsapp first, before you book an appointment.

The UvA standardly closes on national holidays and during Christmas week/New Year's Day. For an overview, follow the link below.

General Data Protection Regulation (GDPR)

Due to the General Data Protection Regulation, we are not allowed to provide information to third parties, such as parents or guardians, if the (prospective) student is 16 years or older.

Useful information

Central Student Service Desk

Header image by Maartje Strijbis (UvA Beeldbank)