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FAQ

  • What requirements do I have to fulfil for VPN?

    To use VPN, you have to be a University of Amsterdam (UvA) student and have a valid UvA-net ID. You also have to have a computer which is compatible with VPN and have enough rights to install the required software.

  • Where can I see why I cannot log in?

    Via the Pulse Secure screen you are able to save logging information to a log file. In the Pulse Secure VPN-client, go to the toolbar at the top of the screen and click on File and then Logs and Save as (File>Logs>Save as). This information could prove useful to the Service Desk in trying to solve your login problem.